If you can’t find the process to complete your ID process, there is a simple solution!
Usually, this issue occurs if the user accidentally closes off the ID verification pop up when they first sign into our app.
All you have to do is sign out of the app and log back in to trigger this pop-up again, which should bring up the ID verification process.
If you are still having trouble or have some concerns or confusion, please get in touch with our customer support team: info@crewpass.co.uk