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How do background checks improve security for UHNW families onboard?

Introduction

Ultra High Net Worth (UHNW) is an exclusive group of wealthy individuals located across the globe, each with a net worth above $30m. During the Covid-19 lockdown period, the world saw a rise of self-made millionaires and the super-rich as they benefitted from skyrocketing house prices and thriving stock markets. Although there is a slight decrease in the UHNW population post-Covid, the superyacht industry has financially benefited from the last 2-years. During the height of Covid times, the yachting industry grew in demand as the industry can offer isolation and solitude that many other forms of travel could not compete with. 

UHNW Lifestyle

Outsiders would be surprised to learn that the UHNW population seek “noble purpose” in their lives… People within this tax bracket are often highly educated individuals that embody high levels of emotional intelligence and generosity and expect these attributes to be adopted by their children. Family and friendships are at the top of UHNW’s priorities, and they often value relationships more now than ever.

The population highly values security. As previously mentioned, UHNW individuals cherish their loved ones dearly and wish to guarantee they are protected at all costs. Once again, UHNWs are “embracing the gated community and private club model,” including superyachts filled with “familiar people”.

“The pandemic made private, protected environments such as villas, farms, ranches, islands, jets, and yachts the most favoured spaces, and UHNWs have continued to enjoy them.” – Cision, 2022.

Image sourced from: Denison Yachting

Security on Superyachts

The superyacht industry strives for top security and high customer service above everything else. Onboard the yacht, there are many devices and technology built to protect the guests onboard, including acoustic devices, detection devices, anti-drone protection, cloaking systems, escape rooms, lockdown systems, surveillance and other systems set in place. The question is, why do we let the yacht recruitment process stay stagnant when everything else is advancing towards being secure as possible?

Pre-employment screening is common practice in most industries. Background-checking staff is an excellent way of protecting vulnerable groups onboard with whom crew interact on a one-to-one basis. Simple reference checks are not sufficient to fully comprehend a candidate’s suitability. It is so easy for crew members to embellish their CV and references as the resources tend to be unreliable and taken at face value alone. Furthermore, these checks need to be more extensive regarding the crew member’s life before yachting.

“Comprehensive employment background checks have a wide range of benefits such as reducing workplace violence, increasing applicant quality, reducing the loss of employees due to dishonesty, hiring the right candidate, and avoiding company losses and negative publicity.” –Simpliverfied, 2019.

The solution to safer recruitment

CrewPass was created to specifically benefit the superyacht industry, unlike other more generic background-checking companies. We cater our checks to the yachting industry to provide a more bespoke service to satisfy yacht crew, recruiters and clients.

For Crew– The yachting industry is highly saturated with green crew aspiring to work onboard. When crew leave their training providers, they leave with the same qualifications, little/no work experience on yachts and similar attributes presented on their CVs. It is hard for crew to stand out from the crowd with so much competition, and this is where CrewPass comes in… The “Approved” accreditation is another certificate crew can add to their CV. When crew let employers know they are CrewPass Approved, they notify them that you have passed CrewPass’ comprehensive criminal checks and ID verification, letting them know that they are safe to place onboard. No longer will crew have to undergo a check every time they apply for a job via an agency as the CrewPass Approved accreditation is valid for 2-years. Crew can even validate their “Approved” status on most crew agencies and job boards internationally. CrewPass is a sought out for accreditation and is recognised by the leading industry professionals. The background checking company allows crew to prove to employers that they are more suitable candidates than unchecked crew members.

For Vessels– As previously mentioned, yacht owners and guests always appreciate top security onboard. CrewPass improves safety onboard by minimising potential threats and risks that could occur with non-vetted crew members. Assets are also valuable and sometimes priceless to owners, so only the safest crew members must be allowed to step foot onboard. Any conflict, violence, theft etc., can damage a vessel’s reputation. Captains can feel confident that the crew placed to look after said guests are thoroughly checked and are suitable to give excellent service. Crew that go through CrewPass checks will undergo searches, including global sanctions lists, criminal records, watch lists, certificate authenticity validation and ID checks. There are options for vessels to pay to get every crew member checked before they get placed onboard or choose to search for already CrewPass Approved crew.

For Agencies – Crew recruitment agencies strive to place the best candidates onboard. By doing this, agencies have seen the need for CrewPass as the company takes on the time-consuming admin work from the vetting crew and handles the checking process for them. Not only does CrewPass enable agencies to place fully vetted crew, it also means they can reduce the risk of the dangerous crew being placed with other crew members. Recently, many crew members have spoken out about unsafe living arrangements with threatening crew with secret criminal records that never got flagged up in the recruitment process. CrewPass can ensure that all crew who go through their checks are secure. By crew being CrewPass Approved before reaching the agencies crew members can be placed almost immediately, cutting out unnecessary time.

For just £9.99 p/m (2-year term) crew can get one of the most comprehensive global criminal background checks on the market, ID verification, CrewPass Approved accreditation and status updates on the app. If an agency or a vessel wishes to verify their crew and get checks conducted on crew members, they can pay a one-off fee of £200 per crew member. If you wish to conduct checks on your crew, please contact us!

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Frey Recruitment X CrewPass

CrewPass is excited to announce a new partnership with Frey Recruitment! Frey Recruitment offers a personal approach to recruitment for yachts and luxury villas. The crew recruitment agency matches candidates’ skills and aspirations to complement the dynamics and needs of the vessel. The agency has a job board allowing crew to view and apply to various jobs, from deck positions to interior roles to shore-based positions and captain jobs.

Our core ambition with starting Frey was to offer a true personal approach to recruitment. Advertising, interviewing and reference checking can take valuable time from clients so we do the leg work for them and provide only carefully selected candidates.

-Frey Recruitment

Frey Recruitment now allows CrewPass Approved crew to validate their status when signing up for their crew registration process. “Approved” crew will now confidently display their status to all employers, letting them know they have passed a comprehensive criminal record check and ID verification. CrewPass Approved crew can click the “Approve with CrewPass” button to sign into their CrewPass account and automatically update Frey Recruitment’s system. 

This integration benefits all stakeholders as it reduces the amount of time spent on admin, provides a higher level of security onboard, and makes the recruitment process more sustainable. If you would like to know more about CrewPass provides crew, vessels and agencies, please visit our Superyacht Crew Background Check page.

Crew looking to find their next job can click this link to see all of the positions Frey Recruitment have to offer: https://freyrecruitment.com/

Not CrewPass Approved? Please kick off your checks today for just £9.99 per month* 

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CrewPass’ interview with Cara-Lees Yacht Crew

Introduction

CrewPass is happy to announce that we partnered with Cara-Lees Yacht Crew, a crew recruitment agency based in Edinburgh, Scotland. We were lucky enough to have Cara-Lee agree to an interview to inform our readers what her agency offers and other helpful insights/information relating to the yachting industry.

What Cara-Lees Yacht Crew has to offer

“The company offers a truly bespoke and personalised yacht crew placement service based platform of professionalism, honesty, transparency and unrivalled personal relationships.
Also, we don’t adhere to the ‘traditional’ office hours, enabling us to be on hand for clients when they find themselves in need of crew urgently night or day or on a Sunday, e.g. and this also enables us to encompass yachts working in differing time zones.”

What sets you apart from other crew recruitment agencies?

Cara Lees Yacht Crew is about maintaining and reinstating the traditional values that perhaps may
have been lost along the way in recent years in crew placement services. Automation having taken
on a significant role in recruitment.”

“Another aspect is not just being driven by targets and sales, but making that placement because it’s
making a difference to someone’s life and career advancement. And also, importantly, contributing
positively to the crew dynamic, operations and yacht owner/guest experience. It’s important to take the time to find out what is beyond a CV.”

“Too often, good candidates can be and are overlooked by automation. If a crew member appears to
have ‘boat hopped,’ Ask why? Find out the back story. Have that conversation. Technology and automation certainly has its place, but person-to-person interaction shouldn’t be substituted.”

“Having worked in the yachting industry for many years on both private and charter, motor and sail,
along with several years in crew recruitment in a highly regarded crew agency, I’ve achieved a
wealth and depth of knowledge in all aspects of daily life in this unique setting – including
understanding the ideal crew dynamic. My business now brings this experience and knowledge
together in the recruitment and placement of top-class crew.”

Image sourced from Cara-Lees Yacht Crew's website

Why did you partner with CrewPass?

“In this incredibly unique and ever-growing industry, it has become more of a necessity to now be a lot more security and safety conscious when placing crew. Reference checks are obviously a good indicator but perhaps don’t always bring to light anything unsavoury about a character’s record or
arrests if they have them.”

“We are placing crew who work, eat, sleep and breathe in incredibly close proximity to one other. It
is imperative that we as a crew placement service have done our due diligence and vetted candidates as comprehensively as possible. CrewPass will help to ensure the safety of our crew, and
clients, who are some of the most influential and powerful individuals in the world, giving them
peace of mind that every measure has been taken in creating that safe haven for all.”

What trends have you noticed in the superyacht industry in 2022?

“It’s become a massively competitive industry recently, and a great flood of entry-level candidates wanting to break into the industry. Also, more mental health awareness and support are being made available. No longer is this an undiscussed subject, and crew is left to suffer in silence.”

What are your red flags when interviewing a crew member?

“Lack of manners, over-familiar, inappropriate language used. Any evasion to pass on referee
contact details is a big red flag. It’s very rare but has happened.”

What are the most in demand and sought out roles within the yachting industry?

“As there are more Deckhand and Stewardess positions for the level candidates. Rotation, of course, is also in demand. Charter yacht positions are also very much sought after.”

Image sourced from Cara-Lees Yacht Crew's website

What advice would you give a green crew member trying to get their first yacht job?

“Perseverance and determination are key. It’s can be very tough to break into the industry with such a lot of competition. But present your CV and yourself well. Be courteous and polite. If given a day work opportunity, work hard, be punctual (early is better still), show willingness and leave any attitude or demands on the dock! Go the extra mile, but be yourself.”

Our partnership...

“I’m delighted to have formed a partnership with CrewPass and firmly believe this is the way forward when it comes to ensuring a safer working and living environment onboard. Without doubt, it’s a very affordable and worthwhile accreditation that all crew should have and one I support fully.”

-Cara-Lees, founder of Cara-Lees Yacht Crew

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Galatea Recruitment has integrated CrewPass into their registration process.

CrewPass is excited to announce a new partnership with Galatea recruitment! Galatea Recruitment is a new recruitment agency which values supplying crew with a more bespoke service. The boutique agency provides job positions worldwide for green crew and experienced crew. The agency has HQs in both Palma and London but offers job opportunities across the globe via its website: https://www.galatearecruitment.com/

Galatea Recruitment strives to place crew in jobs of the highest standards, where they can truly excel, while finding yachts their most compatible team to deliver next level service and culture

– Galatea Recruitment, 2022

Boutique crew agencies have seen a rise in demand as the crew value a more personal approach within the recruitment process. Small agencies can offer a more hands-on recruitment process which more large corporations can’t compare.

Galatea Recruitment agrees that CrewPass’ background checks help crew gain employers’ trust and allow them to put forward more reliable crew confidently. 

“CrewPass and Galatea Recruitment’s integration shows a great progression within the yachting industry regarding improving security within the yachting recruitment industry.” – Jessica Collins, Marketing assistant, CrewPass. 

CrewPass Approved crew can now register with Galatea Recruitment and validate their accreditation allowing employers to see which crew member’s on their website have passed our comprehensive background checks. This allows crew to stand out from the crowd, and employers can feel assured that the person they place onboard is fully vetted and who they say they are.

If you are looking for your next yacht job, register with Galatea Recruitment and kick-start your yachting journey. If you wish to be a star candidate, sign up with CrewPass and start your checks today!